Marketing Communications Manager


Cindy has worked in the Marketing department at Ideal CU since 1995. She worked as a broadcast and print journalist prior to pursuing a career in public relations and marketing. Cindy has a passion for wine, painting, politics and Peyton Manning. She enjoys blogging about wine and visiting local wineries, power walking and watching Netflix. Cindy is a member of the Minnesota Grape Growers Association (MGGA) and a strong advocate for cold climate wines produced in Minnesota and the upper midwest. She recently earned a WSET Level 1 Award in Wines.

Ideal Credit Union Makes History as First Credit Union in Stillwater, MN

Ideal Credit Union Makes History as First Credit Union in Stillwater, MN

(Woodbury, MN – December 21, 2016) – When Ideal Credit Union’s new Stillwater branch opened for business on December 5, 2016, it was more than just another new office opening - it was history in the making. That day, Ideal officially became the first credit union to operate in the Stillwater community in its 162 years of existence.

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Private party auto purchases

Private party auto purchases

A member was interested in purchasing a used vehicle from a private party and wanted to finance the loan through Ideal. His question was "If I buy a used car from a private party and take out a loan, how does the process work at the point of sale? Is it possible to use a cashier's check instead of a personal check? Not many people trust personal checks from people they don't know."

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Ideal CU’s Yearly $4,000 Holiday Debit Card Giveaway is Back

(Woodbury, MN –November 16, 2016) – Ideal Credit Union’s popular $1,000 Debit Card Giveaway is back for another four weeks this holiday season. To qualify, members simply register for the promotion online at www.idealcu.com. Then, each time they use their Ideal CU Cash & Check Debit MasterCard® for purchases, they earn a chance to win one of Ideal CU's four weekly $1,000 random drawings. Members can earn 100 bonus entries when they make 25 or more purchases a week using their Ideal CU Debit MasterCard.

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Ideal CU VP of Mortgage Services Named Super Mortgage Professional for 2016

(Woodbury, MN – October 27, 2016) Faith Tholkes, Vice President of Mortgage Services at Ideal Credit Union, has once again been named a Super Mortgage Professional for 2016 by Mpls.St.Paul Magazine and Twin Cities Business. Tholkes was first recognized for this prestigious honor in 2014. She was nominated for the award by clients who view her as a mortgage professional who demonstrates exceptional ability and service.

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Ideal CU Community Foundation Seventh Annual Golf Tournament Sets New Record for Funds Raised

(Woodbury, MN – October 18, 2016) A strong showing of support enabled the Ideal CU Community Foundation to raise a record $23,291 at its seventh annual golf tournament on September 12, 2016, which is over a 25% increase from the previous year. The event, held at StoneRidge Golf Course in Stillwater, attracted 110 golfers and 46 sponsors. The foundation will use the funds to aid local education, food shelf and community initiatives.

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Ideal CU Promotes Chris Friederichs to VP of Lending Operations

(Woodbury, MN – October 13, 2016) Ideal Credit Union has announced the promotion of Chris Friederichs to Vice President of Lending Operations. Friederichs started his career with Ideal CU in 1989 as a teller, then moved into lending operations and member services. Prior to his promotion, he served as Director of Central Underwriting. Friederichs is a trusted lending professional with over 27 years of financial experience.

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Sarah Jaeger Named Branch Manager for Ideal CU’s New Stillwater Office

(Woodbury, MN – October 4, 2016) Sarah Jaeger has been promoted to branch manager of Ideal Credit Union’s new Stillwater office, which is scheduled to open in late 2016.

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Ideal CU Wins 2016 Desjardins Youth Financial Literacy Award for a Second Time

Ideal CU Wins 2016 Desjardins Youth Financial Literacy Award for a Second Time

(Woodbury, MN – September 20, 2016) – Ideal Credit Union has been honored with a 2016 Desjardins Youth Financial Literacy Award for its “Money Talks” Financial Literacy program. The unique peer-to-peer program is taught by high school age Ideal Student Credit Union employees to high school age students, and features the building blocks of personal finance: budgeting, savings and investments, credit, and money management tools. Ideal Credit Union's winning entry now moves to the national competition, where it will compete with financial education projects from credit unions in other states.

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Ideal CU Launches Don’t Text and Drive Awareness Campaign ‘Stop the Texts, Stop the Wrecks’

Ideal CU Launches Don’t Text and Drive Awareness Campaign ‘Stop the Texts, Stop the Wrecks’

(Woodbury, MN – September 16, 2016) – Ideal Credit Union has launched a don’t text and drive awareness campaign designed to call attention to the dangers of distracted driving and encourage the public to take a pledge to put the phone away when they get behind the wheel. The “Stop the Texts, Stop the Wrecks” campaign consists of 15 and 30 second TV ads on Twin Cities stations WCCO and KSTP, an online pledge located at idealcu.com/pledge, and efforts to increase awareness through its social media channels. The two ads can also be found on Ideal CU’s YouTube page.

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Ideal CU Promotes Alisha JR Johnson to Executive VP of Operations

(Woodbury, MN - September 1, 2016) Alisha JR Johnson was recently promoted to Executive Vice President of Operations for Ideal Credit Union. Johnson joined Ideal in May of 2010 as Vice President of Marketing, and was promoted to Senior VP of Marketing, Sales & Service in August of 2012. In her new position, she is responsible for strategic development and management of operating units including branch operations, contact center, wealth management, business services, member relations and marketing. Included in the EVP of Operations role is responsibility for ensuring that professional business relationships are established and maintained with members, strategic vendors, the business community and trade organizations.

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2018 Holiday Hours


New Year's Day
Monday, January 1st
All locations closed.


Martin Luther King Jr Day
Monday, January 15th
All locations closed.


Presidents' Day
Monday, February 19th
All locations closed.


Good Friday
Friday, March 30th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Memorial Day
Monday, May 28th
All locations closed.


Independence Day
Wednesday, July 4th
All locations closed.


Labor Day
Monday, September 3rd
All locations closed.


Columbus Day
Monday, October 8th
All locations closed.


Veterans Day
Monday, November 12th
All locations closed


Thanksgiving Day
Thursday, November 22nd
All locations closed.


Day after Thanksgiving
All locations are open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Eve
Monday, December 24th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Day
Tuesday, December 25th
All locations closed.


New Year's Eve
Monday, December 31
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


New Years Day
Tuesday, January 1st
All locations closed