computer and phone

Ideal Digital Banking

Enhanced Digital Banking Is Now Available!

Re-enroll in Ideal Digital Banking

Re-enrollment is required to use Ideal Digital Banking

Current users must re-enroll beginning September 25th

All current users (members who have used any Ideal Online or Mobile Banking product in the past) will need to perform a one-time, quick re-enrollment process before logging in to the enhanced Ideal Digital Banking once it becomes available on Tuesday, September 25th. To re-enroll you will need:

  • Your member number
    Need help finding your member (account) number? Find out how
  • Your Access ID
    Same as the one you use now (Access IDs are referred to as “Usernames” in the enhanced Ideal Digital Banking)
  • Your Social Security Number
  • Access to your email inbox
    (the email address on file with Ideal Credit Union)
  • Up-to-date version of Adobe Reader
    Required to view/agree to disclosures and member eStatements. Download Here

Install or reinstall the Mobile App

Once you have re-enrolled in the enhanced Ideal Digital Banking, you will be able to use the enhanced Ideal Digital Banking App.

  • NOTE: You will need to uninstall any version of the Ideal CU App if you currently have it installed. Once you uninstall it, simply download it again from your device's app store for the enhanced version to work.

google play store icon 03 apple app store icon

Re-enrollment Video Guide

Important Dates & Service Availability

September 21st - 24thOnline & Mobile Banking Unavailable
  • Online & Mobile Banking will be unavailable starting Friday, September 21st at 4:30pm until the upgrade on Tuesday, September 25th.
  • Mobile Check Deposit will disable that Friday at 3:00pm.
  • Scheduled bill payments and transfers will continue to process.

Note: If you use Transaction Categories, be sure to perform one last transaction download before September 21st for your records. These will need to be reset after the upgrade. See instructions.

September 25thAll Services and Enhanced Ideal Digital Banking Available. Go Online to Re-enroll!
  • Go online to to re-enroll on Tuesday, September 25th when the enhanced Digital Banking goes live!
  • After re-enrollment, you’ll be able to take advantage of all the upgrades and download the enhanced Ideal Digital Banking app.

Downloading Transaction Categories (Current Online Banking)

If you currently use Transaction Categories, perform a transaction download for your records prior to September 21st. You can reference these when you reset your Transaction Categories in the Enhanced Ideal Digital Banking once it is available on Tuesday, September 25th. Transaction Categories will not automatically carry over to the enhanced system.

  1. Log in to the current Ideal Online Banking.
  2. Click on your checking account.
  3. Above your list of transactions, click Download File. (See example below).

screenshot transaction download 2