Information about your Ideal CU accounts regarding the Target data breach
Target released a statement that they have experienced unauthorized access to payment card data in U.S. Target stores. This could impact anyone who made a transaction at Target from November 27 – December 15. Read the statement from Target here
Ideal CU has reissued Cash & Check and Visa Credit Cards
Protecting member identities and information are top priorities at Ideal Credit Union. Ideal CU has recieved a list of compromised Cash & Check Card and Visa Credit Card numbers and has reissued new cards. We have notified affected carholders by email and mail with details. Ideal CU and its card processing vendors have extensive fraud monitoring in place which allows for early detection of unusual and suspicious behavior in transaction activity. You are also protected by Visa's Zero Liability.
All compromised Cash & Check Cards were automatically closed January 15, 2014. Compromised Visa Credit Cards will be automatically cancelled February 11, 2014. If you haven't ready done so, please activate your new card and PIN as soon as possible.
Zero liability with Visa
Your Ideal CU cards have Visa's Zero Liability. Meaning you are NOT held responsible for fraudulent charges made with your card or your account information when the card is not present. Learn more about Visa's Zero Liability policy.
Target Red Cards - Debit
If you have a Target Red Card linked to your Ideal CU Checking Account, please contact Target for a resolution. The Red Card is issued by Target and these transactions are processed differently. Consequently these transactions are NOT covered under Visa's Zero Liability policy.
Ideal CU has a Security Center for members with resources on how to protect yourself from being a victim of identity theft.
What you can do to protect your identity
Monitor your Ideal CU accounts closely
If you notice any unauthorized transactions that occurred on your account, notify Ideal CU IMMEDIATELY by calling our Contact Center. Use Online and Mobile banking to keep on top of your account 24/7
Ideal CU Cash & Check Card (Debit)
Call 651-770-7000 or 800-247-0857, Option 4, than Option 1 to report your loss during normal business hours.
Ideal CU Visa Credit Cards
For 24 hour cardholder service call 866-820-4872.
To obtain assistance while travelling, contact the Visa Assistance Center:
International (collect) 410 581-9994
Sign up for notify me alerts
NotifyMe alerts are available to help monitor your account activity. You can receive a text and/or email notification immediately after a transaction post to your account. Set these up within Online Banking to your desired preferences
Obtain Your Credit Report
You may also periodically obtain credit reports from each nationwide credit reporting agency. If you discover information on your credit report arising from a fraudulent transaction, you should request that the credit reporting agency delete that information from your credit report file. In addition, under federal law, you are entitled to one free copy of your credit report every 12 months from each of the three nationwide credit reporting agencies. You may obtain a free copy of your credit report by going to www.AnnualCreditReport.com or by calling (877) 322-8228. You may contact the nationwide credit reporting agencies:
P.O. Box 9532
Allen, TX 75013
P.O. Box 74024
Atlanta, GA 30374-0241
Fraud Victim Assistance Division
P.O. Box 6790
Fullerton, CA 92834-6790