Personal Loans

Home Selling Education

Thursday, October 18th  |  Home Selling

Whether you're looking to sell your home now or in the near future, Ideal's Home Selling Education Seminar will help you get the most out of your home sale.

Topics will include:

  • Knowing when you're ready to sell
  • A walkthrough of the selling process
  • Home staging tips
  • Guest speakers with years of real estate experience
  • And more

When and Where

6:00 PM - 8:00 PM
Country Inn and Suites
3505 Vadnais Center Drive
Vadnais Heights MN 55127

Reserve Your Seat

How to Find Your Member (Account) Number

Your Member (Account) Number

Your Member (Account) Number is the unique number associated with your accounts at Ideal Credit Union. You can easily find your Member (Account) Number the following ways.

Look at your last account statement

If you receive paper statements in the mail, you can find your Member (Account) Number printed on the top.

Look on your printed checks

Your Member (Account) Number is printed on the bottom of your Ideal CU checks to the right of the routing number. Ignore any leading zeros before your account number. See example below.

check example account number

 

 

Digital Banking Video Help

Choose a topic

How to re-enroll

Once the enhanced Ideal Digital Banking is available on Tuesday, September 25th, you will be able to re-enroll. This process only takes a few minutes.


Navigating your Dashboard

Learn how to navigate your Dashboard on desktop and mobile devices. In this video:

  • Welcome Center
  • Viewing your accounts
  • Accounts Snapshot
  • Learn about Widgets
    (your main menu items/tools)


Using the Accounts Widget

Learn how to use the Accounts Widget. Included in this video:

  • Accounts Overview
  • Viewing transaction history
  • Setting Transaction Categories
    (starts at 1:00)
  • Viewing Account Details


Using the Transfers Widget

Learn how to use the Transfers Widget. Included in this video:

  • Schedule one-time and recurring transfers
  • Transfer to another member's Ideal CU account
    (starts at 1:24)
  • Transfer to external accounts you own at other financial institutions
    (starts at 3:27)
  • Viewing or canceling scheduled transfers
    (starts at 6:07)
  • Viewing transfer history
    (starts at 6:45)


Using the Bill Pay Widget

Learn how to use the Bill Pay Widget.


Managing your Security Settings

Learn how to manage your Security Settings.


Managing your Account Notifications

Learn how to manage your Account Notifications.


Nickname accounts

You can nickname the accounts and loan products in your digital banking profile.


Web Browser Troubleshooting

Why Clear Cache and Cookies?

Clearing Cache and Cookies is the first step for troubleshooting internet browsing issues. Doing this is a way to confirm whether or not any issues are a website error or simply an inconsistency caused by using different browsers.

 

Digital Banking

Frequently Asked Questions

Have questions about the enhanced Ideal Digital Banking? Choose from the topics below to find answers to common questions.

General FAQs


Mobile Banking (App) FAQs


Accounts Widget FAQ

Learn how to use the Accounts Widget. Included in this video:

  • Accounts Overview
  • Viewing transaction history
  • Setting Transaction Categories
    (starts at 1:00)
  • Viewing Account Details


Bill Pay Widget FAQs

Learn how to use the Bill Pay Widget.


Transfers Widget FAQs

Learn how to use the Transfers Widget. Included in this video:

  • Schedule one-time and recurring transfers
  • Transfer to another member's Ideal CU account
    (starts at 1:24)
  • Transfer to external accounts you own at other financial institutions
    (starts at 3:27)
  • Viewing or canceling scheduled transfers
    (starts at 6:07)
  • Viewing transfer history
    (starts at 6:45)

 


Settings FAQs


Credit Card Management FAQs

Mortgage Management FAQs

2018 Holiday Hours


New Year's Day
Monday, January 1st
All locations closed.


Martin Luther King Jr Day
Monday, January 15th
All locations closed.


Presidents' Day
Monday, February 19th
All locations closed.


Good Friday
Friday, March 30th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Memorial Day
Monday, May 28th
All locations closed.


Independence Day
Wednesday, July 4th
All locations closed.


Labor Day
Monday, September 3rd
All locations closed.


Columbus Day
Monday, October 8th
All locations closed.


Veterans Day
Monday, November 12th
All locations closed


Thanksgiving Day
Thursday, November 22nd
All locations closed.


Day after Thanksgiving
All locations are open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Eve
Monday, December 24th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Day
Tuesday, December 25th
All locations closed.


New Year's Eve
Monday, December 31
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


New Years Day
Tuesday, January 1st
All locations closed