Google Play Account Deletion
Ideal Credit Union Digital Banking Profile Account Deletion
Below are the detailed steps for requesting the deletion of your digital banking profile and associated information.
Contact us to request your Digital Banking Profile account be deleted by any of the following methods listed below:
- Email support at
This email address is being protected from spambots. You need JavaScript enabled to view it. - Call us at 651 770-7000
- Mail request to:
Ideal Credit Union
Attn: Digital Banking
8499 Tamarack Road
Woodbury, MN 55125
Digital Banking Data Retention
When you request the deletion of your digital banking profile account, the following data will be deleted:
- Personal Information: personally identifiable information such as your name, email address, and phone number.
- Transaction History: records of your financial transactions within the digital banking profile.
Historical user activity from the digital banking profile will be stored a minimum of 7 years for legal regulatory and business requirements. This includes, but not limited to; user login activity, IP Address and other auditable activity performed within the digital banking profile.
Please note this request is to delete your Digital Banking profile only. No financial accounts will be deleted or closed.