Lost or Stolen Card

Lost or Stolen Card

What to do if your cards are lost or stolen

Losing your debit or credit card can be frustrating. Don't worry, we're here to help. If your card is lost or stolen, notify Ideal CU immediately. In the case of a stolen card, notify the police department as well.

For Ideal Credit Union Debit Cards

Call us at 651-770-7000.

Select the debit card prompt. An agent can assist with:

  • Lost or stolen and replacement cards
  • Travel notifications
  • Declined transactions & more!

For Ideal Credit Union Visa Credit Cards

Call us at 651-770-7000.

Report that your card has been to report fraud or that your card has been lost or stolen.
You also have 24/7 access to manage your credit card in Digital Banking, where you can:

  • Block your card
  • Order replacement card

To obtain assistance while traveling, contact the Visa Assistance Center:

  • Domestic: 800-VISA-911
  • International: (Collect) 303-967-1096

Helpful Information

Review Our Lost/Stolen Wallet Checklist