Marketing Communications Manager


Cindy has worked in the Marketing department at Ideal CU since 1995. She worked as a broadcast and print journalist prior to pursuing a career in public relations and marketing. Cindy has a passion for wine, painting, political advocacy and the Denver Broncos. She enjoys blogging about wine and visiting local wineries, power walking and watching Netflix. Cindy is a member of the Minnesota Grape Growers Association (MGGA), the Southern Minnesota Wine Growers Alliance (SMWGA) and a strong advocate for cold climate wines produced in Minnesota and the upper midwest. She recently earned a WSET Level 1 Award in Wines.

Feeding our hungry neighbors

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My grandfather was chairman of a small town in northern Wisconsin back in the 1960s. Among his regular duties was to deliver federally-issued commodities once a month to families in need. I remember seeing boxes of powdered milk, cheese, peanut butter, flour, sugar and other staples neatly packed in the back of grandpa’s truck, ready to be dropped off. In the summer, I liked to tag along to help. I will never forget the look of gratitude on the recipient’s face as we handed them the supplies.

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Ideal Community Foundation Named 2016 ‘Nonprofit of the Year’ by Woodbury Chamber of Commerce

(Woodbury, MN – March 3, 2017) – The Ideal Community Foundation was recently named “Nonprofit of the Year” for 2016 by the Woodbury Chamber of Commerce. The award was presented at the Chamber’s annual Community Awards Celebration on January 27, 2017. Ideal was recognized for making a notable impact on the quality of life for those who live and work in the Woodbury community.

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Ideal Credit Union Has Paid Over $2.6 Million to Back to Its Members

(Woodbury, MN – February 24, 2017) – Ideal Credit Union has returned 10.5% of its 2016 earnings to members through its exclusive VIP Program, the fifth consecutive year for the generous payout to VIPs. Ideal is the only credit union in Minnesota offering this type of rewards program, believed to be the first of its kind in the state.

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Ideal Credit Union Promotes Jay Hall to VP of Branch Operations

(Woodbury, MN – February 14, 2017) Ideal Credit Union has announced the promotion of Jay Hall to Vice President of Branch Operations. Hall joined Ideal as Director of Branch Operations in February of 2016. He has over 28 years of experience in the financial services industry, starting as a teller and working his way up to Community Banking Branch Manager/VP.

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Ideal CU Announces Merger Deal with Employees First

(Woodbury, MN – January 31, 2017) Ideal Credit Union is excited to announce the merger/partnership of Employees First Credit Union (EFCU) in a deal finalized by the boards of both institutions, and approved by the National Credit Union Administration (NCUA) and the Minnesota Department of Commerce.

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Ideal Credit Union Makes History as First Credit Union in Stillwater, MN

Ideal Credit Union Makes History as First Credit Union in Stillwater, MN

(Woodbury, MN – December 21, 2016) – When Ideal Credit Union’s new Stillwater branch opened for business on December 5, 2016, it was more than just another new office opening - it was history in the making. That day, Ideal officially became the first credit union to operate in the Stillwater community in its 162 years of existence.

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Private party auto purchases

Private party auto purchases

A member was interested in purchasing a used vehicle from a private party and wanted to finance the loan through Ideal. His question was "If I buy a used car from a private party and take out a loan, how does the process work at the point of sale? Is it possible to use a cashier's check instead of a personal check? Not many people trust personal checks from people they don't know."

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Ideal CU’s Yearly $4,000 Holiday Debit Card Giveaway is Back

(Woodbury, MN –November 16, 2016) – Ideal Credit Union’s popular $1,000 Debit Card Giveaway is back for another four weeks this holiday season. To qualify, members simply register for the promotion online at www.idealcu.com. Then, each time they use their Ideal CU Cash & Check Debit MasterCard® for purchases, they earn a chance to win one of Ideal CU's four weekly $1,000 random drawings. Members can earn 100 bonus entries when they make 25 or more purchases a week using their Ideal CU Debit MasterCard.

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Ideal CU VP of Mortgage Services Named Super Mortgage Professional for 2016

(Woodbury, MN – October 27, 2016) Faith Tholkes, Vice President of Mortgage Services at Ideal Credit Union, has once again been named a Super Mortgage Professional for 2016 by Mpls.St.Paul Magazine and Twin Cities Business. Tholkes was first recognized for this prestigious honor in 2014. She was nominated for the award by clients who view her as a mortgage professional who demonstrates exceptional ability and service.

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Ideal CU Community Foundation Seventh Annual Golf Tournament Sets New Record for Funds Raised

(Woodbury, MN – October 18, 2016) A strong showing of support enabled the Ideal CU Community Foundation to raise a record $23,291 at its seventh annual golf tournament on September 12, 2016, which is over a 25% increase from the previous year. The event, held at StoneRidge Golf Course in Stillwater, attracted 110 golfers and 46 sponsors. The foundation will use the funds to aid local education, food shelf and community initiatives.

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2018 Holiday Hours


New Year's Day
Monday, January 1st
All locations closed.


Martin Luther King Jr Day
Monday, January 15th
All locations closed.


Presidents' Day
Monday, February 19th
All locations closed.


Good Friday
Friday, March 30th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Memorial Day
Monday, May 28th
All locations closed.


Independence Day
Wednesday, July 4th
All locations closed.


Labor Day
Monday, September 3rd
All locations closed.


Columbus Day
Monday, October 8th
All locations closed.


Veterans Day
Monday, November 12th
All locations closed


Thanksgiving Day
Thursday, November 22nd
All locations closed.


Day after Thanksgiving
All locations are open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Eve
Monday, December 24th
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


Christmas Day
Tuesday, December 25th
All locations closed.


New Year's Eve
Monday, December 31
All locations open regular business hours
Lobby - 9:00 a.m. to 5:00 p.m.
Drive-thru - 9:00 a.m. to 5:30 p.m.


New Years Day
Tuesday, January 1st
All locations closed